Effective Date: 01/01/2025
At NextVerra (“Company,” “we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us via SMS or email.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing information, and company details.
Usage Data: IP address, browser type, device information, pages visited, and interactions with our site.
Communications: Copies of email, SMS, or chat communications between you and us.
2. How We Use Your Information
We use your information to:
Provide and manage our services.
Process payments and invoices.
Respond to inquiries and provide customer support.
Send important updates, including service-related notices.
Deliver marketing communications (only with your consent).
Comply with legal and regulatory obligations.
3. A2P SMS Compliance & Messaging Policy
By providing your phone number, you consent to receive SMS and MMS messages from us.
Message Frequency: Varies based on your interaction with our services.
Message & Data Rates: Standard carrier rates may apply.
Opt-Out: You may opt out at any time by replying STOP to any message. Reply HELP for assistance.
Consent: Consent is not a condition of purchase.
Security: We use carrier-approved platforms to send messages in compliance with A2P 10DLC regulations and maintain strict opt-in/opt-out procedures.
4. Sharing of Information
We do not sell or rent your personal information. We may share information with:
Service Providers: Third parties who help us operate our business (e.g., payment processors, CRM providers).
Legal Obligations: If required by law, regulation, or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets.
5. Data Security
We implement reasonable safeguards to protect your personal data. However, no system is completely secure, and we cannot guarantee absolute protection.
6. Data Retention
We retain your personal information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
7. Your Rights
Depending on your location, you may have rights to:
Access, correct, or delete your personal data.
Withdraw consent for marketing communications.
Request a copy of your personal data.
To exercise your rights, please contact us at [email protected].
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
9. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal data from children.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted with a revised effective date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us:
NextVerra
Email: [email protected]
Phone: 256-672-3272
⚡ This version is ready to drop onto your site. I included the A2P 10DLC-compliant SMS disclosures so your messaging campaigns are safe with carriers.
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